Privacy Policy
At Moment Trackers (“we,” “our,” or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book our photography services, contact us, or otherwise interact with us.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Phone number
- Email address
- Billing address
- Event details (date, venue, preferences, schedule)
- Payment information (processed securely through third-party providers)
- Photos, videos, and media content created during services
- Any information submitted through forms, messages, or emails
Non-Personal Information
- Browser type
- Device information
- IP address
- Website usage data
- Cookies and analytics information
2. How We Use Your Information
We may use your information to:
- Respond to inquiries and booking requests
- Provide photography, videography, and editing services
- Manage appointments, events, and schedules
- Process invoices and payments
- Improve our website and customer experience
- Send service updates or promotions (if you opt in)
- Maintain security and prevent fraud
- Comply with legal obligations
3. Sharing of Information
We do not sell or rent your personal information.
We may share information only when necessary with:
- Payment processors
- Album printing or media production partners
- Second shooters, assistants, or contractors involved in your event
- Website hosting or technology service providers
- Legal authorities when required by law
4. Media Usage
Photos or videos created during services may be used in our portfolio, website, or social media for promotional purposes unless otherwise agreed in writing with the client.
Clients may request privacy restrictions before the event or project.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Improve functionality
- Remember preferences
- Analyze website traffic
- Enhance browsing experience
You may disable cookies through your browser settings.
6. Data Security
We use reasonable safeguards to protect your information and media files from unauthorized access, misuse, or loss.
However, no system or online transmission is completely secure, and we cannot guarantee absolute security.
7. Third-Party Links
Our website may contain links to third-party websites or platforms. We are not responsible for their privacy practices or content.
8. Your Rights
Depending on applicable laws in Canada, you may have the right to:
- Access your personal information
- Request corrections
- Request deletion of certain data
- Withdraw consent for marketing communications
To make a request, please contact us.
9. Children’s Privacy
Our website and services are not intended for children under the age of 13 unless related to family events booked by parents or guardians.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Revised versions will be posted on this page with an updated effective date.
11. Contact Us
Moment Trackers
145 Flora Dr, Scarborough, ON M1P 1A7, Canada
📞 +1 437-772-5921
📧 momenttrackers@gmail.com
